Typically, when a client is procrastinating, getting very confused, getting overwhelmed, getting frustrated at you, or self-sabotaging, it's Resistance rearing its head.
Even though your client deeply wants the results they hired you for, the fear is so deep that they block themselves from their goals in these tricky ways.
And then here's what often happens next, when a client is in resistance: you, the practitioner, start blaming yourself for not being good enough. Or maybe on some level you blame your client. Or you get angry. Or annoyed. You start worrying that your client is dissatisfied.
Not a fun place to be, right?